Your Privacy Matters

At A.Tax, we understand that your financial and tax data is highly sensitive. This privacy policy explains how we collect, use, protect, and share your information when you use our services.

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and contact information
  • Company information and business details
  • Account credentials and authentication data
  • Payment and billing information

Tax and Financial Data

To provide our tax services, we may collect:

  • Financial statements and accounting records
  • Tax returns and related documentation
  • Entity structures and ownership information
  • Compliance and regulatory data

Technical Information

We automatically collect certain technical information:

  • IP addresses and device information
  • Browser type and operating system
  • Usage patterns and interaction data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our tax technology services
  • Process calculations and generate compliance reports
  • Communicate with you about your account and services
  • Ensure security and prevent fraud
  • Comply with legal and regulatory requirements
  • Develop and enhance our AI-powered features

3. Data Security and Protection

Enterprise-Grade Security

We implement industry-leading security measures to protect your sensitive tax and financial data.

Technical Safeguards

  • End-to-end encryption for data transmission and storage
  • Multi-factor authentication and access controls
  • Regular security audits and penetration testing
  • SOC 2 Type II compliance and certification
  • Data backup and disaster recovery procedures

Access Controls

  • Role-based access with principle of least privilege
  • Employee background checks and security training
  • Audit logs for all data access and modifications
  • Secure development practices and code reviews

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

Service Providers

We may share data with trusted third-party service providers who assist us in:

  • Cloud infrastructure and hosting services
  • Payment processing and billing
  • Customer support and communication tools
  • Security monitoring and threat detection

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or security breaches
  • Enforce our terms of service

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Duration of active subscription plus 7 years
  • Tax data: As required by applicable tax laws (typically 7-10 years)
  • Usage data: Up to 3 years for service improvement
  • Marketing data: Until you opt out or request deletion

6. Your Rights and Choices

Access and Control

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your personal information
  • Export your data in a portable format
  • Opt out of marketing communications

Cookie Settings

You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit website functionality.

7. International Data Transfers

Our services may involve transferring your information to countries outside your residence. We ensure adequate protection through:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by relevant authorities
  • Other legally approved transfer mechanisms

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this privacy policy periodically. We will notify you of material changes by:

  • Email notification to registered users
  • Prominent notice on our website
  • In-app notifications for significant changes

10. Contact Information

For questions about this privacy policy or our data practices, contact us:

Data Protection Officer

For EU residents, you may contact our Data Protection Officer at: [email protected]

Last updated: August 24, 2025